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business network analysis™ (1)About Knowledge Matters™
Knowledge Matters™ has particular skills for the review and re-engineering of business organisational structures and staffing. We can determine strategies to manage major organisational and cultural change that will improve revenue, profitability, and cost effectiveness. Knowledge Matters™ has specific expertise in planning and controlling the execution of projects which are outside the normal experience of the client's organisation, particularly when the skills, knowledge, and experience of the organisation are:
Our assignments are always collaborative in nature. We work closely with our clients to develop a shared, and sometimes fresh, understanding of their organisation's processes and systems. The problem solving, and the development of pathways to future solutions, is done in conjunction with the client. In most assignments we apply our business network analysis™ techniques to work towards a knowledge management solution. This approach, coupled with some innovatively used tools, allows us to approach assignments in a robust and consistent way to meet our client's needs. We use quantitative, qualitative, and visual methods to build multiple lines of evidence including:
Knowledge Matters™ uses a strategic partnering model to access highly qualified and experienced consultants in a range of fields to strengthen our skills for specific assignments. These consultants have a proven ability to dissect and analyse the components of an issue to deliver effective and efficient solutions. In addition to our consultants, they bring to your assignment keen analytical minds, considerable project management experience, significant information technology skills, and relevant training and management experience. You can be sure that by engaging Knowledge Matters™ you will get a 'purpose-built' team that meets your specific requirements. Finally, Knowledge Matters™ is committed to assisting our clients to achieve their desired outcome and reach their full potential. We deliver practical innovative solutions on time, at or above standard, and always within budget. We particularly pride ourselves on building lasting long-term relationships, and more importantly transferring our knowledge and skills to the employing organisation. Please e-mail Knowledge Matters™ if you want to know more.
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Research Contributions and ValueThe title of my PhD thesis is ‘Visualising Collective Knowledge to Manage a Portfolio of Projects’. It contributes to the bodies of knowledge in the project management, knowledge management, and network analysis disciplines by proving a methodology that elicits the capacity of an organisation to effectively engage in its activities. The methodology, which I have called business network analysis and registered as BNA®, allows managers to examine quantitatively, qualitatively, and graphically, macro and micro linkages between nodes, where nodes are individuals, projects, project teams, business units, entire organisations, or even business functions, policies or documents. In particular my research has:
The importance of these contributions should not be underestimated. Project failure is an expensive commercial reality, often costing millions and sometimes billions of dollars. ... KM Singapore 2008Next week I am attending KM Sinagapore 2008 . I am presenting a seminar and workshop called Using BNA™ Techniques in Project Management . I am also participating in the knowledge café as a presenter. I will be presenting Applying the RAAAKERS™ Diagnostic to Understand Management Stress Points and Assure Project Delivery in a Large Health Organisation . The RAAAKERS™ framework (Responsibility, Authority, Accountability, Awareness, Knowledge, Experience, Resources and Systems) was used as an analysis tool to assist in understanding the main management stress points, and data was presented as a visual analysis . This work, co-authoured with Doctor Mark Burnett, will be published in the coming months in the Journal of Military and Veteran's Health .
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Upcoming Presentations and ConferencesIn the coming weeks I am presenting to diverse groups on topics ranging from Business Network Analysis™, to ethics and leadership, and the RAAAKERS™ framework. In keeping with my open sharing practice I will post all papers and presentations to this website, if I haven't already done so. This week I am presenting to the Australian Medical Students Association (AMSA) on leadership and ethics. AMSA is the peak representative body for medical students in Australia. I expect them to be a challenging group, but in turn I intend to challenge them by using the 1994 Rwandan genocide as my case study. My presentation will build on the theme that ethical dilemmas create leadership challenges and poor decisions create ethical dilemmas. The following week I will be giving two presentations to the Defence Operations Research Symposium, which will be attended by Defence scientists from ...
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Defence BNA™ Case StudyAlthough Pat Byrne and I have gone our separate ways we still do a good deal of collaboration. Pat recently presented our Defence BNA™ case study at the 5th Annual Project Management Australia Conference in Melbourne, Victoria. (We are indebted to Mark Blackburn who has allowed us to put this case-study into the public domain). You can view the presentation at this link , and his commentary on the conference at this link . It is substantially the same as our presentations earlier in the year to the Project Management Institute in Sydney, Melbourne, and Canberra, and our presentation to the Australian Institute of Management. Last week I co-presented it with Cheryl Durrant (no relation in case you're wondering) to the Knowledge Management Roundtable in Melbourne. We modified the presentation a little, but it is substantially the same - the differences in the slides being at the start and finish. 
Now it is interesting the reactions we get from our audiences. So far it has been mostly positive. The project managers tend to see it as another tool in their armoury, but ... |
Knowledge advances by steps and not by leaps. |
Knowledge Matters™ is a boutique Australian company specializing in 
