Knowledge model

The Six Knows Model and Visual Thinking

A simple model which I find useful is the “Six Knows Knowledge Model ” shown below. The model has its origins in the Rudyard Kipling poem “I Keep Six Honest Serving-Men ” , but no doubt I will be challenged on this assertion! That said it is a model that serves me well, except I would add ‘know how much’ as a node.

The Six Knows Knowledge Model

Now Dan Roam , quite independently of me, has enhanced the usefulness of the model by introducing a visual thinking element to it - he's also picked up on the how much dimension. Have a look at this presentation , but in particular slide seven (the preceding slides give some background and explanation). What I really like is the ability to add some discipline and consistency to my mind-mapping and rich pictures. ...

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4-Pane Achromatopsia

eye chartIt seems to me that knowledge management suffers from 4-pane achromatopsia. What the hell are you talking about I hear you say! Well achromatopsia is a congenital vision disorder characterised by complete colour-blindness, central visual acuity loss, extreme light sensitivity, and rapid involuntary eye wobble. To put it another way the unfortunate individuals with achromatopsia have a limited field of vision, have great difficulty keeping focus, and wear dark glasses most of the time which further restricts their vision.

What do I mean by 4-pane? It seems to me we have a love affair with quadrant models. I suggest all these models with their four panes provide restrictive lens, which rather than colour our world serve to make it a world of black and whites with some shades of grey! Models are an intellectual construct in artefact form that provide an abstract, formalised, yet simplified representation of a phenomenon. It is the simplification we need to be careful with, because simplification introduces “knowledge achromatopsia”. ...

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The Knowledge Conduit

About three years ago I came up with the idea of the “Knowledge Conduit”. The idea is still a bit raw but I thought I would share it with you anyway. The Knowledge Conduit is illustrated below.

The Knowledge Conduit

First, you should observe that there are two distinct domains – the descriptive domain and the predictive domain ...

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Is the Pyramid to Wisdom Model Useful?

There is a good deal of criticism of the data, information, knowledge, wisdom model of knowledge, which is sometimes called the DIKW hierarchy but I prefer to call it the ‘pyramid to wisdom’. Most of the criticism says the model is too simple. I wonder, however, if the model has some use. As usual it is useful to return to source documents.

In knowledge management circles Russell Ackoff is usually credited as the originator of the hierarchy, and indeed published two seminal papers, the first in 1989. However Milan Zeleny published a paper two years before Ackoff, and Harlan Cleveland published a paper in 1982. Both of these authors mention the hierarchy and provide examples. ...

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