Knowledge Matters

Understanding knowledge relationships

knowledge productivity™

methods

In most assignments we apply our business network analysis™ techniques to work towards a knowledge management solution. This approach, coupled with some innovatively used tools, allows us to approach assignments in a robust and consistent way to meet our client's needs. We use quantitative, qualitative, and visual methods to build multiple lines of evidence including:

  • narrative techniques;
  • brainstorming and mind-mapping;
  • the Analytical Hierarchy Process;
  • Viable Systems Modelling;
  • RAAAKERS™ profiling ; and of course
  • social and organisational network analysis .

We are also accredited Cognitive Edge practitioners with specific skills in:

Please e-mail Knowledge Matters if you want to know more.

I recently came across this blog-post by Marc Aafjes on what he calls the Shadow Organisation. Marc says:

"By connecting various participants across the company around the execution of our knowledge strategy we're cultivating a meta network - the shadow organisation - that enables the company to enhance the value we derive from the knowledge we have. Framing knowledge management in economic terms, the shadow organisation in effect is ‘making the market for knowledge' by connecting otherwise disparate parts of the company around knowledge needs. This shadow organisation consists of the change agents that help us execute the knowledge strategy and embed sustainable change in all parts of the company".

 

Weaving the Shadow Organisation

hyper-analysisYesterday my theme was corporate amnesia - the loss of collective organisational memory resulting from physical and psychological organisational trauma associated with change. Today my theme is the antithesis of corporate amnesia - the inability to move forwards or backwards because of hyper-analysis, which leads to decision paralysis and ultimately learned helplessness .

Hyper-analysis is the propensity to seek detailed data on almost every aspect of something before making a decision. Some people call this analysis paralysis but I don't think this term is correct - it mixes cause with effect. The result of hyper-analysis is often, but not always, decision paralysis. Hyper-analysis has its roots in any or all of the following:

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