Last week I looked at the packages and licencing arrangements in NetMiner 4. My conclusion was that some elements, like the Explore package and query composer and graph editor, should really be part of the standard Basic Package. I also challenged the Royalty licencing model which does not work for a small business, and received a couple of supporting comments. In this post I propose to look at the help system, with subsequent posts looking at the analytical, visualisation, statistical, and scripting capabilities.
I’ve been using NetMiner since 2005, beginning with version 2.3. I keep renewing or upgrading my licence because in my opinion the visualisation capabilities are unmatched by any other tool on the market, at least the tools I can afford. Couple this will an outstanding help system and an output that includes the analytics on the same screen, or a window, and the tool is unrivalled. Depending on which packages you buy you have 28 or 36 analysis options, ranging from centrality, block-modelling and brokerage, to homophily and page rank, and measures for two-mode networks. However for the beginner, and even the intermediate, user these can be a bit daunting, and this is where the help system comes into play.