Knowledge Matters

Understanding knowledge relationships

social network analysis

Adobe pdf file An Introduction to Network Analysis as a Research Technique - 2012 Version . From time to time I run a half-day seminar called “Introducing Network Analysis as a Research Technique”. The next seminar will occur on the afternoon of Tuesday the 31st of January at the University of Canberra.

The seminar is aimed at new researchers. It has been substantially upgraded and revised, and includes an example that illustrates pitfalls for researchers and analysts. It is organised into four sessions as follows:

On Valentine's Day my company HyperEdge will be running a one-day seminar/workshop titled - "Effective Stakeholder Engagement and Evaluation Using Social Network Analysis and Narrative Techniques". Further details are below, or you can read the detail and register here .

Stakeholder Engagement Context

Research by Patterson et al. (2006) found that 80% of all large organisations fail to meet their planned business objectives. The same research suggests human practices and behaviours are at the root of the problems. More than a decade of research by the Standish Group suggests business success is contingent on many factors, including clear objectives and management buy-in. However, effective stakeholder engagement is the foremost success factor, and accounts for up to 60% of all other factors.

People work in a network of relationships. Research at the of University of Virginia's McIntire School of Commerce suggests effective stakeholder engagement is contingent on positive relationships. In turn relationships are contingent on a conversation that results in shared understanding, which may be different to agreement. If shared understanding is absent the results can be disastrous, and the business network compromised. On the other hand if you get it right the business outcomes can be spectacular.

Therefore it follows, that effective stakeholder management must address people dynamics, individual understanding, and expand existing business networks.

Now that I’ve finished my PhD I have some time to devote to more general thinking and to explore topics that interest me. Of course one of these topics is network science. Earlier this week I presented at actKM 2011 and followed it up with a workshop with Nerida Hart. The presentation was titled Using Social Network Analysis for Organisational and Personal Improvement and the workshop “Effective Stakeholder Engagement and Evaluation ”. In both the presentation and workshop I discussed the diagram below.

 

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