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Re: Does Knowledge Management Need A Maturity Model?Does Knowledge Management Need A Maturity Model? By: graham durant-law (9 replies) Sun, 13/07/2008 - 13:00
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Each problem that I solved became a rule which served afterwards to solve other problems. |
Re: Does Knowledge Management Need A Maturity Model?
I don't have a problem with a CMM-KM concentrating on the processes. It is my position (which has drawn some criticism) is that the debates on a definition of KM, and whether it is alive, dead, or never existed, are very much secondary to the question - "How well are you doing the processes?" Those processes being the elements of KM
- Communities of Practice
- Collaboration
- Knowledge Processing
etc, whatever else you decide is KM for you.
Having a software background, and being in on the CMM from early days, I have no problem measuring these processes in a CMM framework, and accepting that as a meaningful measure of how well I am doing KM.