Re: Does Knowledge Management Need A Maturity Model?

Re: Does Knowledge Management Need A Maturity Model?

I don't have a problem with a CMM-KM concentrating on the processes. It is my position (which has drawn some criticism) is that the debates on a definition of KM, and whether it is alive, dead, or never existed, are very much secondary to the question - "How well are you doing the processes?" Those processes being the elements of KM

- Communities of Practice

- Collaboration

- Knowledge Processing

etc, whatever else you decide is KM for you.

Having a software background, and being in on the CMM from early days, I have no problem measuring these processes in a CMM framework, and accepting that as a meaningful measure of how well I am doing KM.