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organisational network analysis

Adobe pdf file An Introduction to Network Analysis as a Research Technique - 2012 Version . From time to time I run a half-day seminar called “Introducing Network Analysis as a Research Technique”. The next seminar will occur on the afternoon of Tuesday the 31st of January at the University of Canberra.

The seminar is aimed at new researchers. It has been substantially upgraded and revised, and includes an example that illustrates pitfalls for researchers and analysts. It is organised into four sessions as follows:

Now that I’ve finished my PhD I have some time to devote to more general thinking and to explore topics that interest me. Of course one of these topics is network science. Earlier this week I presented at actKM 2011 and followed it up with a workshop with Nerida Hart. The presentation was titled Using Social Network Analysis for Organisational and Personal Improvement and the workshop “Effective Stakeholder Engagement and Evaluation ”. In both the presentation and workshop I discussed the diagram below.

 

I've spent the last few days as an invited speaker at the Australian Institute of Professional Intelligence Officers annual conference. My topic was "Using Social Network Analysis as an Intelligence Technique ", with a sub-title of "Sometimes a Picture is Only Worth a Few Words!" One of my concerns is that people have become enamoured with visualisation at the expense of analysis - they are doing social network visualisation, not social network analysis. Worse they are applying algorithms, such as closeness centrality without actually understanding what the algorithms produce, and what their limitations are. So building on these concerns I borrowed a concept from Dr Marc Smith, which he calls Network Nirvana, as the means to illustrate my concerns. Network Nirvana is achieved when every node is visible, every link is visible and direction can be discerned, degrees can be counted, and clusters are clearly visible.

The presentation began with a quick network lesson, where I discussed bounded and unbounded networks, and directed and undirected networks. Understanding what type of network you are working with is important because it changes the equations used to calculate various measures, and indeed whether certain measures can be used with confidence. For example, closeness centrality can only be used with confidence in a bounded network. (Some authors say it should only be used in a bounded network.) I then used a case study on Iranian Nuclear Physicists to illustrate the dangers of blindly doing social network visualisation and applying common algorithms that are readily available in the software tools, instead of doing a structured social network analysis.  In particular I showed how social network visualisation that does not achieve Network Nirvana can lead to false conclusions.

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